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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

adam leins

May 12, 2023

5  out of  5 rating by adam leins
"Great service 👍"

Peter Reynen

May 2, 2023

5  out of  5 rating by Peter Reynen
"Rob at Jan Scriver State Farm in Milbank has helped us twice now with special endorsements for events, as well as with our everyday insurance needs and policies. Rob, and the rest of the staff, have consistently been very prompt, kind, and easy to work with. We appreciate them! Camille Reynen"

Carrie Kehnle

April 28, 2023

5  out of  5 rating by Carrie Kehnle
"This is a great insurance agency/outfit. Everyone is friendly and dedicated to their clients. If you're searching for an agent to help you with auto, home, life, etc. insurance, look no further!"

David Larson

April 12, 2023

5  out of  5 rating by David Larson
"Rob with the Jan Scriver State Farm Team was very professional and easy to work with in creating a Farm Policy that addressed my concerns and met my needs. Rob was very thorough in researching, identifying and explaining alternatives for coverages to consider for my policy. I highly recommend working with Rob."

Katy Gorr

March 22, 2023

5  out of  5 rating by Katy Gorr
"Ryan Kehnle is TOP NOTCH! Thorough, fast & so friendly!!! He really makes the choosing process easy & has your family’s best interest in mind! 10/10 recommend!"

Lacy Holte

March 21, 2023

5  out of  5 rating by Lacy Holte
"In a few minutes after requesting I had received my electronic proof of insurance."

Alexis Gleason

January 24, 2023

5  out of  5 rating by Alexis Gleason
"Everyone is so prompt and helpful! Great place to have anything and everything insured!"

Tim Thompson

January 24, 2023

5  out of  5 rating by Tim Thompson
"Great customer care"

Keta Erickson

January 20, 2023

5  out of  5 rating by Keta Erickson
"Very friendly, knowledgeable and polite. Answered all my questions."

VcP x Legend ii

January 20, 2023

5  out of  5 rating by VcP x Legend ii
"Ryan Kehnle has been fantastic help since I switched my policy. He always answers the phone with a friendly and welcoming tone, and really helped me understand what policies I should have with all of the assets I’ve gained to possess over the years. He is very personable and really dives in to get to know his clients to understand their backgrounds to help get them the best coverage for their personal situation. He’s been so great, I’ve recommended people switch over to State Farm in Milbank and ask for Ryan. He’s even helped me lower my insurance rates so whenever I get a cold call from other insurance companies, they can’t beat the current rates I’m at. If you’re thinking about switching to State Farm… THIS IS YOUR SIGN TO DO IT"

Preston Ross

January 20, 2023

5  out of  5 rating by Preston Ross
"Ryan was very helpful and was such a respectful agent"

S Deboi

January 6, 2023

5  out of  5 rating by S Deboi
"After many years purchasing insurance through an insurance broker, we took Rob Mattern up on an offer to provide an estimate for our family for auto and home insurance. We were blown away by the cost savings that State Farm would provide. Rob took all of our information, provided us with estimates for auto, home and an umbrella policy. I called several times with many questions which he answered patiently and promptly. The best thing is there was absolutely no high pressure sales. He simply provided all the information we needed to make a very good decision to save our family a lot of money. We would highly recommend this agency to anyone who would like a no pressure estimate with great service and potential to save a significant amount of money (for us $1700 per year!!)"

Nate Gleason

October 11, 2022

5  out of  5 rating by Nate Gleason
"Welcoming atmosphere. All of your insurance needs in one place."

travis redepenning

July 23, 2022

1  out of  5 rating by travis redepenning
"State farm is a scam"

Amber Quintanilla

March 1, 2022

5  out of  5 rating by Amber Quintanilla
"Ryan is really great to work with. He is prompt in his responses, my quote was easy to understand, and signing up was a breeze! Let’s not forget the money I saved by switching to State Farm! Winning! Thanks for everything Ryan!"

Colleen McPherson

January 27, 2022

5  out of  5 rating by Colleen McPherson
"I was purchasing a home in the Milbank area while living out of state. Rob and the office staff were super helpful in doing our business remotely. They also took the time to answer questions we had with stores and activities in the area that we were unfamiliar with being out of state. I have been with State Farm my whole auto and home insurance life and will never leave. Going above and beyond in policy and helping with life in general. That is what makes State Farm and Jan Scriver's office the best!"

Ty Scofield

January 25, 2022

5  out of  5 rating by Ty Scofield
"Very helpful and fast service"

Jakson Lane

December 30, 2021

5  out of  5 rating by Jakson Lane
"Very helpful in everything they do and so nice highly recommended!"

Brian Larson

December 9, 2021

5  out of  5 rating by Brian Larson
"State Farm continues to be the best!!"

Gloria Larson

December 9, 2021

5  out of  5 rating by Gloria Larson
"We have had State Farm Insurance for our vehicles for over 40 years,the agents are so helpful when you have a claim!!"

Tim & Terri Weber

December 3, 2021

5  out of  5 rating by Tim & Terri Weber
"My husband and I have been State Farm customers ever since we were married in 1982 - and my husband even before that. We had an excellent insurance team at State Farm before the Scriver team and Jan has filled those big shoes extremely well. We couldn't be more pleased! We have been blessed in that we have had few claims over the years, but when we have had one, the Scriver team has been extremely responsive and professional. What's more, they've treated us as though we were family. We feel we are getting a great quality insurance for a very good value. We've been incredible pleased all these years. Go Jan & Team!"

Jeff Franks

November 4, 2021

4  out of  5 rating by Jeff Franks
"We have been a customer for a number of years with Jan Scriver State Farm Auto Insurance. Everyone that works in this Insurance Company is a PROFESSIONAL and will answer every question to their ability and Profession. They are patient and caring. MOST Insurance Companies are just business and just want the money...However, This Insurance Company cares. The even put up with dumb jokes at times. All I can say is that this company will be around for years...I HOPE. Keep up the good work to all agents of the Jan Scriver State Farm Auto Insurance...P.S. This is a special THANK YOU for Ashley for your attentiveness...Thank you all for your professionalism and humanism."

Jane Gaulke

November 1, 2021

5  out of  5 rating by Jane Gaulke
"Very professional and took care of everything. Very personable ,Ashley was absolutely amazing!"

Ashogan Udayamurthy Goldman

October 29, 2021

5  out of  5 rating by Ashogan Udayamurthy Goldman
"I Love these Guys (and Ladys). They are very helpful. They one of the good guys, I highly recommend them. Rob and other wonderful Ladys will take care you."

Adrienne Harrison

October 28, 2021

5  out of  5 rating by Adrienne Harrison
"I'm extremely happy to be working with Ryan Kehnle for my insurance needs. He was able to review the coverage I had, recognize the areas in which I didn't have enough coverage, and explain why the extra coverage was needed. He took the time to answer all my questions and made sure I understood all the changes on my policy. He was able to provide me additional coverage to protect my vehicle and property for the same as I was paying before. It's comforting to know that if I have questions on my policy or if I have to make a claim, I can depend on him for great and timely customer service!"